Terms & Conditions

Welcome to Thano Hills Resort and Restaurant. By accessing our website, making a reservation, or staying at our property, you agree to comply with the following terms and conditions. Please read them carefully.

Reservations & Bookings

• All bookings are subject to availability and confirmation.

• Guests are required to provide accurate personal and contact details at the time of booking.

• The resort reserves the right to refuse or cancel a booking in case of incorrect information or policy violations.

Check-in & Check-out

• Check-in and check-out times are as per resort policy and will be communicated at the time of booking.

• Early check-in or late check-out is subject to availability and may incur additional charges.

Payment Policy

• Advance payment may be required to confirm reservations.

• All payments must be completed as per the agreed booking terms.

• Any extra services availed during the stay will be billed separately.

Cancellation & Modification

• Cancellation and modification policies may vary based on booking type and season.

• Guests are advised to review cancellation terms at the time of reservation.

• Refunds, if applicable, will be processed as per the resort’s policy.

Guest Conduct

• Guests are expected to maintain decorum and respect the peaceful environment of the resort.

• Any damage to property caused by guests will be charged accordingly.

• The resort is not responsible for loss of personal belongings.

Use of Facilities

• Resort facilities are for registered guests only, unless otherwise permitted.

• The management reserves the right to restrict access to facilities for safety, maintenance, or operational reasons.

Safety & Liability

• Guests use resort facilities at their own risk.

• Thano Hills Resort and Restaurant shall not be held liable for injuries, accidents, or unforeseen incidents beyond reasonable control.

Pets & Smoking

• Pet and smoking policies are subject to resort guidelines and must be confirmed prior to arrival.

• Smoking is allowed only in designated areas, if permitted.

Policy Changes

• The resort reserves the right to modify these Terms & Conditions at any time without prior notice.

• Updated terms will be effective immediately upon posting.

Contact Information

For any questions or clarifications regarding these Terms & Conditions, please contact us at:
📧 contact@ethanohillsresort.com